01Channels

Pick the channel that matches what you need. We route every message to a real person, never a queue.

Operator Support
support@parkministry.com
Lot operations, payouts, scanner issues, refund disputes. Response under 4 hours on weekdays. For gate-night emergencies, email us at support@parkministry.com
Sales & onboarding
sales@parkministry.com
New lot? We'll walk you through setup in a 20-minute call. Includes lot listing, payout setup, and your first scanner test. No charge, no commitment.
Press & partnerships
hello@parkministry.com
Media, channel partners, integration requests, brand assets. We respond to legitimate press inquiries within one business day.
Trust & Safety
trust@parkministry.com
Report a safety issue, lot misuse, fraud, or any concern that affects buyer or operator trust. Reviewed within 24 hours, every report.

02Hours & SLA

We're a small team in the United States. Here's what to expect:

Operator support

  • Weekdays 9am–6pm EST: response under 4 hours.
  • Weekends & after-hours: Email is checked once Saturday morning, once Sunday evening.
  • Federal holidays: we observe the standard US federal calendar. Gate-night on-call coverage continues.

Sales & press

  • Weekdays only. Response within one business day.
  • If you're trying to list a lot for an event happening this week, mark the email subject "URGENT: event this week" and we'll prioritize.

03Press & partners

Brand assets, fact sheet, and team bios available on request. Email sales@parkministry.com hello@parkministry.com with "Press kit" in the subject. We'll send a Notion link with logos (PNG & SVG), color palette, a one-page operator fact sheet, and bios for our co-founders.

For channel partner inquiries (other marketplaces wanting to integrate with Park Ministry as a supply source via Park Ministry POS), use the same email with "Channel partner" in the subject.

04Mailing address

For legal notices, certified mail, or anything you need physically delivered:

Park Ministry, Inc.
2248 Broadway #2196 New York, NY 10024
United States

For legal or compliance matters, contact us at legal@parkministry.com.