Effective: January 1, 2026 · Last updated: January 1, 2026
Welcome to Park Ministry (the “Platform,” “we,” “us,” or “our”), operated by Park Ministry LLC, a Delaware limited liability company with its principal place of business at 2248 Broadway #2196 New York, NY 10024. These Terms of Service (these “Terms”) govern your access to and use of parkministry.com, our mobile applications, and related services (collectively, the “Services”), through which you may reserve and purchase access to parking spots offered by parking operators, parking garages, commercial property owners, parking aggregators, and other parties that own or control parking inventory.
BY ACCESSING OR USING THE SERVICES — INCLUDING BY COMPLETING A BOOKING AS A GUEST WITHOUT CREATING AN ACCOUNT — YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS, INCLUDING THE BINDING ARBITRATION PROVISION AND CLASS ACTION WAIVER IN SECTION 17. IF YOU DO NOT AGREE, DO NOT USE THE SERVICES.
OPERATORS WHO LIST PARKING INVENTORY ON THE PLATFORM DO SO UNDER A SEPARATE OPERATOR SERVICES AGREEMENT, NOT THESE TERMS. THESE TERMS GOVERN CONSUMER USE OF THE SERVICES.
PLEASE PAY PARTICULAR ATTENTION TO THE FOLLOWING SECTIONS: (A) SECTION 12 (DISCLAIMERS), (B) SECTION 13 (LIMITATION OF LIABILITY), (C) SECTION 14 (INDEMNIFICATION), (D) SECTION 15 (RELEASE), AND (E) SECTION 17 (DISPUTE RESOLUTION, ARBITRATION, AND CLASS ACTION WAIVER).
Park Ministry is an online marketplace that connects (a) parking operators, parking garages, commercial property owners, parking aggregators, and other parties that own or control parking inventory (each, an “Operator”), with (b) individuals seeking to reserve and purchase access to such parking (each, a “Customer” or “you”). These Terms apply to Customers and to anyone who browses or otherwise uses the Services as a consumer, whether or not you create an Account.
We provide the technology, marketplace listings, payment facilitation, customer support, and related services that enable Customers and Operators to transact (the “Marketplace Services”). We are not a party to any transaction between a Customer and an Operator. We do not own, sell, resell, control, operate, manage, or provide any parking spot or parking facility. Operators are independent third parties solely responsible for the parking spots they list (collectively, “Listings”), including their accuracy, availability, condition, legality, and fulfillment, as well as for the safety and security of persons and property at the applicable parking facility.
The Services are not intended for and may not be used by anyone under the age of 18. By using the Services, you represent that you are at least 18 years old, that you have the legal capacity to enter into these Terms, and that your use of the Services will comply with all applicable laws.
You may complete a Booking (defined below) as a guest without creating an Account. When you check out as a guest, you will be asked to provide your name, email address, phone number, vehicle information, and payment details necessary to complete and fulfill your Booking. These Terms apply to guest Bookings to the same extent they apply to Account-based Bookings. By completing a guest Booking, you agree to these Terms and to our Privacy Policy.
You may, but are not required to, register for an account (an “Account”) to access additional features, such as saved payment methods, Booking history, and faster checkout. To register, you must provide accurate, current, and complete information and keep it up to date. You are solely responsible for maintaining the confidentiality of your Account credentials and for all activity that occurs under your Account. You agree to notify us immediately at legal@parkministry.com of any unauthorized access to or use of your Account.
You may not (a) create an Account using a false identity, (b) maintain more than one Account without our prior written consent, (c) share, sell, or transfer your Account, or (d) use another person’s Account without their express permission. We may refuse registration, suspend, or terminate any Account at any time at our sole discretion.
When you reserve and pay for a parking spot through the Services (a “Booking”), you enter into a direct contract with the applicable Operator for the parking spot. Your Booking is also subject to any additional terms, policies, rules, or restrictions imposed by the Operator or the parking facility, including hours of operation, vehicle size limits, in-and-out privileges, overstay charges, height clearance restrictions, valet-only operation, and any other restrictions communicated to you (collectively, the “Operator Terms”). You are responsible for reviewing and complying with all Operator Terms before completing a Booking and while using the parking spot.
While we make commercially reasonable efforts to display accurate information about Listings, Operators are responsible for the content of their Listings. We do not independently verify, and make no representations about, the accuracy, completeness, legality, or quality of any Listing — including pricing, location, availability, parking-facility condition, vehicle-size restrictions, security, lighting, ingress and egress, or any other attribute. If a Listing is materially inaccurate or a Booking cannot be fulfilled as described, your remedies are governed by Section 5 (Cancellations and Refunds).
Your use of any parking spot is subject to the Operator Terms and to all applicable laws and regulations, including local traffic, parking, and zoning rules. You are solely responsible for: (a) any additional charges, fines, fees, tickets, towing costs, immobilization (“booting”) fees, or other penalties you incur outside the scope of your Booking; (b) damage to your vehicle or its contents; (c) loss or theft of your vehicle or its contents; and (d) any injury to you or your passengers. You acknowledge that we do not provide any parking service, do not operate any parking facility, and do not take custody of your vehicle.
Some Operators require accurate vehicle information (such as make, model, color, and license plate) at the time of Booking, both for fulfillment and for enforcement of the Booking by the parking facility. You are responsible for providing accurate vehicle information and for updating it if your vehicle changes before the Booking begins. We are not responsible for any inability to enter, use, or exit a parking facility caused by inaccurate or out-of-date vehicle information.
Unless we expressly permit it in writing, you may not resell, transfer, assign, or otherwise commercially exploit any Booking. Unauthorized resale or transfer may result in cancellation of the Booking without refund and, where applicable, suspension or termination of your Account.
Park Ministry charges a service fee to Customers, separately disclosed at checkout, in addition to the Listing price set by the Operator. We may also collect a commission from Operators. We reserve the right to add, modify, or remove fees at any time, with prior notice for any change that materially increases the fees applicable to existing Bookings.
Payment processing on the Services is performed by Stripe, Inc. and its affiliates (the “Payment Processor”). We do not store full payment-card data. By using the Services, you agree to the Payment Processor’s terms of service (including the Stripe Services Agreement, currently at https://stripe.com/legal) and privacy policy. The Payment Processor — not Park Ministry — disburses payouts directly to Operators’ connected accounts, and we are not responsible for delays, holds, reserves, or other actions taken by the Payment Processor in accordance with its terms.
By providing a payment method, you authorize us and the Payment Processor to charge that payment method for all amounts associated with your Bookings, including the Listing price, applicable taxes, and service fees. If you have an Account with saved payment information, you authorize us to update payment-method details using information provided by your issuing bank or card network and to attempt to charge other payment methods on file if your primary payment method fails.
Except where we expressly state otherwise, prices displayed on the Services do not include taxes. Customers are responsible for all taxes associated with their Bookings. In certain jurisdictions we may be required to collect and remit certain taxes (including parking, sales, use, occupancy, or amusement taxes) on behalf of Operators; where we do so, the applicable taxes will be itemized at checkout.
If you believe a charge is unauthorized or incorrect, contact us at support@parkministry.com before initiating a chargeback. You agree to reimburse us for any chargeback, reversal, fee, fine, or other cost we incur as a result of a charge you authorized or for which you are responsible. We may suspend or terminate Accounts that initiate excessive or fraudulent chargebacks, and we may decline future Bookings from guest Customers with a history of chargeback abuse.
Each Listing is subject to the cancellation policy selected by the applicable Operator and displayed on the Listing at the time of Booking. By completing a Booking, you agree to that cancellation policy. Where the Listing’s cancellation policy conflicts with general statements elsewhere on the Services, the Listing-specific policy controls.
Once a parking session has started, all Bookings are non-refundable, regardless of whether you use the Booking, except as required by applicable law or as expressly provided by the Operator’s cancellation policy. Circumstances outside our control — including weather, traffic, road closures, event delays or cancellations, or any failure of a third party — do not entitle you to a refund from us beyond what the Operator’s cancellation policy provides.
If a Listing materially misrepresents the parking spot, or if the Operator fails to fulfill a confirmed Booking, we may, in our sole discretion, (a) work with the Operator to deliver a replacement parking spot of equal or greater value, (b) facilitate a partial or full refund, or (c) issue platform credit. Any refund will be processed back to the original payment method and may take several business days to appear, depending on the Payment Processor and issuing bank. Service fees are non-refundable except where we expressly state otherwise or as required by law.
Promotional credits, vouchers, referral credits, and other marketing incentives are not eligible for refund and have no cash value.
From time to time we may offer promotional codes, discounts, referral credits, or other marketing incentives (collectively, “Incentives”). Incentives have no cash value, are non-transferable except as we expressly permit, are subject to any specific terms we publish (including expiration), and may be modified, suspended, or terminated by us at any time without notice. We may deactivate Incentives in cases of mistake, fraud, abuse, or violation of these Terms, in each case without liability to us. Incentives generally require an Account to be redeemed; guest Customers may not be eligible for all Incentives.
You agree not to, and not to permit any third party to:
The Services and all content provided by us — including text, graphics, images, logos, icons, software, audio, video, designs, the look and feel of the Services, and all related intellectual property rights (collectively, “Our Content”) — are owned by us or our licensors and protected by United States and international intellectual property laws. Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Services and Our Content solely for your personal, non-commercial use. All rights not expressly granted are reserved.
Park Ministry, our logos, and other product or service names appearing on the Services are our trademarks. You may not use these trademarks without our prior written permission. Other trademarks appearing on the Services are the property of their respective owners.
Any content you submit through the Services — including reviews, photos, messages, and feedback (collectively, “User Content”) — remains yours, but you grant us a worldwide, perpetual, irrevocable, royalty-free, sublicensable, transferable license to host, store, reproduce, modify, create derivative works from, publish, perform, display, distribute, and otherwise exploit your User Content in any media for any purpose related to operating, promoting, or improving the Services. You represent and warrant that you own or have all necessary rights in your User Content and that your User Content does not infringe any third party’s rights or any applicable law.
We respect intellectual property rights and respond to clear notices of alleged copyright infringement under the Digital Millennium Copyright Act. If you believe content on the Services infringes your copyright, please send a written notice to our designated DMCA agent including: (a) a physical or electronic signature of the rights holder or authorized agent; (b) identification of the copyrighted work claimed to have been infringed; (c) identification of the allegedly infringing material and its location on the Services; (d) your contact information; (e) a statement that you have a good-faith belief that the use is not authorized; and (f) a statement, under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on behalf of the rights holder.
DMCA Agent: Park Ministry LLC, Attn: DMCA Agent, 2248 Broadway #2196 New York, NY 10024, legal@parkministry.com.
Our collection, use, and disclosure of personal information is described in our Privacy Policy, available at https://www.parkministry.com/privacy, which is incorporated into these Terms by reference. By using the Services — including as a guest Customer — you consent to our collection, use, and disclosure of personal information as described in the Privacy Policy.
The Services may contain links to, or otherwise integrate with, third-party websites, applications, and services (including payment processors, mapping providers, parking aggregators whose inventory we broadcast, and parking-facility operators). We do not control and are not responsible for any third-party service, including its content, terms, privacy practices, or availability. Your use of any third-party service is at your own risk and subject to that third party’s terms.
THE SERVICES, OUR CONTENT, AND ALL LISTINGS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.
WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT: (A) THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE; (B) ANY LISTING WILL BE ACCURATE, COMPLETE, OR FULFILLED AS DESCRIBED; (C) ANY PARKING SPOT WILL BE AVAILABLE, SAFE, SECURE, OR SUITABLE FOR YOUR VEHICLE; OR (D) ANY DEFECTS WILL BE CORRECTED.
WE ARE NOT RESPONSIBLE FOR THE CONDUCT OF ANY OPERATOR, CUSTOMER, PARKING-FACILITY EMPLOYEE, PARKING AGGREGATOR, OR OTHER THIRD PARTY, WHETHER ONLINE OR OFFLINE. WE DO NOT OPERATE ANY PARKING FACILITY, DO NOT TAKE CUSTODY OF ANY VEHICLE, AND ARE NOT RESPONSIBLE FOR DAMAGE TO, THEFT OF, OR ANY OTHER LOSS RELATING TO ANY VEHICLE OR ITS CONTENTS, OR FOR ANY INJURY OCCURRING AT OR NEAR A PARKING FACILITY.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL PARK MINISTRY LLC, ITS AFFILIATES, OR ITS OR THEIR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF, OR INABILITY TO USE, THE SERVICES, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE TOTAL SERVICE FEES YOU PAID TO US (NOT INCLUDING AMOUNTS PAID TO OPERATORS) IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above exclusions or limitations may not apply to you. In such jurisdictions, our liability is limited to the maximum extent permitted by law.
You agree to defend, indemnify, and hold harmless Park Ministry LLC, its affiliates, and its and their officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your access to or use of the Services; (b) your User Content; (c) your violation of these Terms; (d) your violation of any law or any third party’s rights; (e) any transaction or dispute between you and an Operator or any third party (including any parking-facility operator); or (f) any negligent or willful misconduct by you.
Because we are not a party to transactions between Customers and Operators and do not control any Operator, parking facility, or third party, you release us, our affiliates, and our and their officers, directors, employees, agents, licensors, and service providers from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with any dispute between you and an Operator or any third party, or with any incident, injury, loss, or damage occurring at or near a parking facility. If you are a California resident, you waive California Civil Code Section 1542, which says: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.”
You consent to receive communications from us electronically, including at the email address and phone number you provide during checkout, whether or not you create an Account — and you agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing. You agree that electronic submissions through the Services constitute your agreement and intent to be bound by, and to pay for, the agreements and transactions you enter into through the Services. You also consent to receive SMS messages from us related to your Bookings (such as parking passes, entry instructions, and parking reminders); standard message and data rates may apply, and you may opt out by following the instructions in any such message, though doing so may prevent you from receiving important Booking information.
PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU TO ARBITRATE DISPUTES WITH US ON AN INDIVIDUAL BASIS AND LIMITS THE WAYS IN WHICH YOU CAN SEEK RELIEF.
Before filing any formal proceeding, you agree to first contact us at legal@parkministry.com and provide a written description of your dispute, your contact information, and the relief you are seeking. We will attempt in good faith to resolve the dispute informally within sixty (60) days of receiving your notice. If we cannot resolve the dispute within that period, either party may initiate arbitration as set forth below.
Except as set forth in Section 17.4, any dispute, claim, or controversy arising out of or relating to these Terms or the Services (a “Dispute”) shall be resolved exclusively by final and binding individual arbitration administered by the American Arbitration Association (the “AAA”) under its Consumer Arbitration Rules then in effect (the “AAA Rules”), as modified by these Terms. The Federal Arbitration Act, 9 U.S.C. §§ 1 et seq. (the “FAA”), governs the interpretation and enforcement of this arbitration agreement. The arbitration will be conducted by a single neutral arbitrator with substantial experience in resolving commercial disputes, selected in accordance with the AAA Rules. The arbitrator will have exclusive authority to resolve all threshold issues of arbitrability, including the scope, enforceability, and interpretation of this arbitration agreement.
Unless the parties agree otherwise, the arbitration will take place in Wilmington, Delaware or be conducted by videoconference. The arbitrator may award the same individual damages and individual relief that a court could award and must follow these Terms as a court would. The arbitrator’s award is final and binding, and judgment may be entered in any court of competent jurisdiction. Each party is responsible for its own attorneys’ fees and costs except where the AAA Rules or applicable law provide otherwise. If you can demonstrate that the costs of arbitration will be prohibitive compared to litigation, we will pay as much of your AAA filing, administrative, and arbitrator fees as the arbitrator deems necessary to prevent arbitration from being cost-prohibitive.
Notwithstanding Section 17.2: (a) either party may bring an individual action in small claims court for Disputes within the scope of that court’s jurisdiction; (b) either party may seek injunctive or other equitable relief in a court of competent jurisdiction for actual or threatened infringement, misappropriation, or violation of intellectual property rights, unauthorized access to the Services, or breach of confidentiality; and (c) either party may bring issues to the attention of federal, state, or local agencies.
YOU AND WE EACH AGREE THAT DISPUTES WILL BE BROUGHT ONLY IN OUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS, AND MAY NOT PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING. YOU AND WE EACH WAIVE ANY RIGHT TO A JURY TRIAL. IF THIS CLASS ACTION WAIVER IS FOUND UNENFORCEABLE WITH RESPECT TO ANY CLAIM, THEN THAT CLAIM (AND ONLY THAT CLAIM) SHALL BE SEVERED AND BROUGHT IN A COURT OF COMPETENT JURISDICTION, AND ALL OTHER CLAIMS SHALL REMAIN SUBJECT TO ARBITRATION.
You may opt out of this arbitration agreement by sending written notice to legal@parkministry.com within thirty (30) days after first accepting these Terms (or, for guest Customers, within thirty (30) days after your first Booking). Your notice must include your full name, mailing address, email address used at checkout, and a clear statement that you wish to opt out of arbitration. Opting out will not affect any other provision of these Terms.
Any claim arising out of or relating to these Terms or the Services must be filed within one (1) year after the claim arose; otherwise, the claim is permanently barred.
These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles, and by applicable U.S. federal law (including the FAA). Subject to Section 17, any Dispute that proceeds in court rather than arbitration shall be brought exclusively in the state or federal courts located in Wilmington, Delaware, and you irrevocably consent to the personal jurisdiction and venue of those courts.
We may modify these Terms from time to time. If we make material changes, we will provide notice, such as by posting a notice on the Services or, for Customers with Accounts, by sending an email, before the changes take effect. Your continued use of the Services after the effective date of the updated Terms constitutes your acceptance of the changes. If you do not agree to the changes, you must stop using the Services.
These Terms, together with our Privacy Policy and any policies or guidelines we publish on the Services, constitute the entire agreement between you and us regarding the Services and supersede any prior agreements on the subject.
If any provision of these Terms is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will remain in full force and effect.
Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision.
You may not assign or transfer these Terms without our prior written consent. We may assign or transfer these Terms, in whole or in part, without restriction. Any attempted assignment in violation of this section is void.
We will not be liable for any failure or delay in performance due to causes beyond our reasonable control, including acts of God, natural disasters, pandemic, war, terrorism, civil unrest, government action, labor disputes, internet or telecommunications failures, or third-party service outages.
Nothing in these Terms creates any agency, partnership, joint venture, employment, or franchise relationship between you and us.
Except as expressly stated, there are no third-party beneficiaries to these Terms.
Questions, complaints, or notices about these Terms or the Services should be sent to:
Park Ministry LLC
Attn: Legal Department
2248 Broadway #2196 New York, NY 10024
Email: legal@parkministry.com